FAQ

How Do I Place An Order?

 

You may place an order through this website or by attending one of the upcoming events.  Each card is blank inside.  Some cards come with a sentiment that is a separate sheet that fits inside your card and has an adhesive strip on the back .  If you would like a different sentiment than that listed, you may customize by entering your sentiment on the order page or sending an e-mail to the address listed on the "Contact" page.

Can I make a special request?

We want to say what's in your heart and would be happy to entertain any special requests you may have.  Due to the handcrafted nature of our cards, we may be limited by availability of specialty papers.  However, we will attempt to fill any request as to color or wording that you may have.  Please send us an e-mail through the "Contact" page.  

 

Payment and Shipping

 

We accept the major credit cards listed on the "Shop" page. We also will accept checks if ordering by mail.  Depending upon the size of the order, we may require the check clear prior to shipping.  Please send us a message through the "Contact" page and we will give you the address to mail your check.

Most orders are mailed the day we receive your order.   Please contact us with any special request you may have regarding shipping.  Unless otherwise arranged, our orders will be shipped by the USPS.  At this time, we can only ship within the United States.

Shipping is free.

Returns and Refunds

 

Please send us an e-mail through the "Contact" page.  We will make every effort to please you.

 

Donation to Florida Little Dog Rescue

 

A donation is made from each item sold to Florida Little Dog Rescue.  Please see our "About" page for more information on Florida Little Dog Rescue.

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